Play 2D 360° video

This gives you the 360° viewing experience with or without a VR headset. We use YouTube to host these videos – make sure your viewing quality is set to 1440px to ensure the best experience. In this mode we are using only one eye to make the video half the size which enables faster streaming.

Play 3D 360° video

We are hosting our 3D 360° videos on Vrideo.com platform. Here you can play the 360° videos in 2D mode or 3D mode, streamed directly to your VR headset (change between these options with the eye icon).

Read here (http://support.vrideo.com/knowledgebase/articles/503390) how to set up your virtual reality headset for Vrideo.

Read here (http://support.vrideo.com/knowledgebase/articles/527621-supported-and-recommended-device-operating-system) for supported and recommended device, operating system and browser setups.

Download 3D 360° video

This option enables you to save the 3D 360° video file locally to view it with a VR headset for a full VR experience. At this point downloads are available only for registered users.

If you are using a VR headset connected to your computer, download the highest resolution (3840px) file. If you are using VR headset with your smartphone, download the 2K (2028px) file (Smartphones that can play 4k will also work with the 3840px version). Unsure which version to download? Check your phone resolution here:

https://en.wikipedia.org/wiki/Comparison_of_high-definition_smartphone_displays

phones with 1080p should  play the 2K version
phones with 1440p and up should  play the 4k version

You will need to transfer the file to your mobile device. In order to play the 3D 360 video on your mobile device, you must have a player installed on it. For mobile devices we suggest the following setup:

For Android:

  • Download the video you’d like to see in 3D 360°
  • Unzip the folder (you will see two files: .mp4 – the 3D 360 video, and .json – a player settings file). Save both files in a folder on your mobile device (We suggest your Videos folder). You can do this with a USB cable from your computer or directly through your device.
  • Download a virtual reality player. We suggest ‘VR player’ from Android Play Store here.
  • Make sure your player is ready with the best settings for your viewing experience! For ‘VR player’ you can find settings in the drop down menu on the top right corner of your screen. We recommend you choose the following:
    • Under ‘Display’ set ‘FOV’ (field of view) to be 120 degrees (or can play with this to see what suits you best)
    • Under ‘Head Mounted Display’, choose ‘Select HMD’ and choose the model of your headset. If you’re using a VUZE headset choose ‘Homido, VR Headset’.
  • Finally, from the drop down menu select ‘Open file’ and choose the video you wish to view.

For iOS:

  • Download the video you’d like to see in 3D 360°
  • Unzip the folder and inside find the .mp4 file– this is your 3D 360 video. You’ll now need to sync the file to your phone. This can be done using iTunes, dropbox or other services.
  • Download a virtual reality player. We suggest ‘VR mobile station’ from here.
  • Set Profile:
    • Set your headmount type under ‘HMD’ (Homido in case of Vuze )
    • Set Field of view to 120 (vertical and horizontal)
    • Set quality to 20×20
    • Set super sampling x2
  • Set your Favorite play Back type to 3D Spherical over under
  • Set content browser:
    • Select local media
    • Select media type – video (name it my videos for example)
  • Finally, via the Content browser option select the video you would like to play. When the player opens select the favorite button to get a spherical view.

Enjoy!

FAQ

  • Why can’t I download media from Vuze Showroom?
    At this point Downloading showroom content is available ony for registered users. Make sure you are singed in to enable downloads.
  • Does my phone support VR content?
    Most modern phones are able to support VR content. As our content is high quality you’ll need to ensure enough free memory on your phone to save the files.
    In addition, if your phone does not have a gyroscope you may encounter difficulty. This could happen with older models. To check this you can look at you’re phone’s specifications, or try view a 360⁰ in the YouTube app (if this doesn’t work, your phone most likely doesn’t have a gyroscope).
  • I’m seeing a double picture or a small square image
    VR Player may not be reading the file correctly. This is likely because the file ending ‘.json’ wasn’t saved in the same folder as your ‘.mp4’ video. You can fix this by re-saving the file or by manually inputting the settings. To do this on the top right corner of the screen make sure the format is ‘3D over/Under’, the projection is ‘Sphere’ and that you have selected VR Headset. It should look like this:

    Screenshot of 'VR Player' suggested settings

    VR player screen when set to 3D over/Under, Sphere projection and VR Headset viewing.

  • VR Player doesn’t recognize my video
    Make sure you have unzipped the folder you downloaded and that the file you are attempting to open is a ‘.mp4’ file. For continued problems with VR player we suggest you check their advice as well.
  • VR player hangs or shows nothing
    Check settings as above. Otherwise, it is possible the file resolution is too heavy for your device.